The starting point was fragmentation between organisers, vendors, workforce and institutional stakeholders. The challenge: designing clear ownership, information and approval flows across the event lifecycle.
01
Nine stakeholder groups
Mapped nine stakeholder journeys and a preliminary requirements matrix covering 27 potential government touchpoints.
02
Operating model & governance
Defined permissions, delegation, approvals, workflows, document handling, contracting and accountability across the lifecycle.
03
Product direction & validation
Assembled and directed a phased eight-person product, design, development and advisory group, supervising validation of developed capabilities including configurable forms, approval flows, delegation, tasks, reporting and audit trails. These capabilities are within a pre-launch initiative, not a publicly deployed national service.
04
Project status
Pre-launch strategic initiative. Institutional approvals, integrations and adoption are prospective — not achieved results.
RELATED PRODUCT INITIATIVE
Event Platform — private sector
A separate private-sector product concept for event organisers and operators, covering operations, contracts, workforce and reporting through seasonal, per-event or annual subscriptions. It is independent of the National Events Platform and is shown here as related product-strategy work.
01 / THE CONTEXT
Event-sector processes span regulators, organisers, venues, suppliers, teams and finance. Fragmented information makes coordination and accountability difficult.
02 / MY ROLE
Founder — vision, product strategy, journeys, operating model and governance.
03 / THE APPROACH
Mapped nine stakeholder groups and potential integration requirements; framed the product architecture, approvals, permissions, workflows and governance, and led product/design coordination.
04 / WORK & IMPACT
A strategic initiative under development. The operating model and prototypes are in validation; institutional integrations and a national launch remain future stages.
